Remind Me Again - Why Do I Have A Computer?
Wednesday, August 27th, 2008 03:24 pmYes, my friends are great - and one of the best reasons.
However I have almost given up today!!
Yesterday, I couldn't get a connection on my second (free) phone line which is part of my BroadBand thingy ... So, I e-mailed and got a great help page back ... With about 10 points to follow through.
So, I did #1,2 and 3 ... then the wrong lights were flasing on the box, so went back to the pc page, to see it had disconnected itself ... no internet access!
Then the helpline - whose number had changed!
When I got through I spoke to a very helpful bloke - 25 minutes later, it was back!! He kep wanting me to reconnect via wire, which I told him was 100% impossile, so at least he worked it out for me ...
Yay, I'm back.
Now I'm off to lie down in a darkened room before I start the rest of my day ... I'll fill you in about DJ's disasterous morning later! (Don't panic - he is OK!)
However I have almost given up today!!
Yesterday, I couldn't get a connection on my second (free) phone line which is part of my BroadBand thingy ... So, I e-mailed and got a great help page back ... With about 10 points to follow through.
So, I did #1,2 and 3 ... then the wrong lights were flasing on the box, so went back to the pc page, to see it had disconnected itself ... no internet access!
Then the helpline - whose number had changed!
When I got through I spoke to a very helpful bloke - 25 minutes later, it was back!! He kep wanting me to reconnect via wire, which I told him was 100% impossile, so at least he worked it out for me ...
Yay, I'm back.
Now I'm off to lie down in a darkened room before I start the rest of my day ... I'll fill you in about DJ's disasterous morning later! (Don't panic - he is OK!)
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Date: 2008-08-27 03:01 pm (UTC)no subject
Date: 2008-08-27 04:27 pm (UTC)no subject
Date: 2008-08-27 03:30 pm (UTC)no subject
Date: 2008-08-27 04:29 pm (UTC)The guy I spoke to was helpful - but I think annoyed that I couldn't do things the easy way ... but there again he doesn't know me ... LOL
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Date: 2008-08-27 04:05 pm (UTC)no subject
Date: 2008-08-27 04:30 pm (UTC)no subject
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Date: 2008-08-27 06:49 pm (UTC)no subject
Date: 2008-08-27 06:49 pm (UTC)I had a similar problem - we were switched over to another provider (Tiscali *rolls eyes* ) and they didn't bother letting us know what the new details were that we had to put into our router setup page or what the new smtp address was, so consequently we had no internet for four days...it would have helped if they had provided the information when they sent us the letter telling us that we would be moved over and would only be offline for 30 mins.
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Date: 2008-08-27 07:02 pm (UTC)Just got one of those 0845 numbers to phone ... probably that was the master-plan!
Oh well - I'm back ... and so far, so good!
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Date: 2008-08-27 07:22 pm (UTC)But at least your back online now \0/
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Date: 2008-08-27 08:51 pm (UTC)Good to managed to find someone to help you, a real person..
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Date: 2008-08-28 06:38 am (UTC)Glad to be OK again - the guy really helped well.
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Date: 2008-08-27 09:47 pm (UTC)I live in fear of my husband leaving me - I would be totally unable to communicate within days... :~)
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Date: 2008-08-28 06:40 am (UTC)Still, at least there was a helpful guy at the end of the phone (this time!).